Ground Handling

Brazilian Carrier Azul Linhas Aéreas Brasileiras Signs Contract with INFORM

INFORM GmbH, a leading global provider of advanced optimization solutions for airlines, airports, and ground handlers, announced today that it has been awarded a contract by Azul Linhas Aéreas Brasileiras to implement its GroundStar (GS) solutions, GS Planning and GS WorkforcePlus.

They create long-term, mid-term and short-term resource planning scenarios for staff and equipment, as well as generating work schedules.

The contract was the result of a cooperation between INFORM and Portia LAC, an optimization solutions consultancy based in São Paulo, Brazil.

Portia provides local support to INFORM’s Brazilian customers for greater cost efficiencies, offering implementation services, support services and being a channel for maintenance issues.

INFORM’s GS Planning can be applied to create long-term, mid-term and short-term resource planning scenarios for staff and equipment and improve assessment of flight schedule changes through “what-if” analyses.

It optimizes services across multiple areas, from customer services, gate services, passenger bus services and aircraft services, to aircraft movements, loading/unloading, baggage services, cargo, line maintenance, marshalling, crew transport and turnaround supervision.

GS WorkforcePlus is a staff scheduling solution using a unique deduction system, which will enable Azul to automatically generate work schedules that reflect specific conditions and goals, as well as effectively address demand fluctuations.

With GS WorkforcePlus, Azul acquires the core system including the system’s intelligent optimizer, a reporting database, as well as an employee portal that offers a team view and allows shift swaps as well as preference entries.

According to Azul’s Capacity and OCC Director, Daniel Tkacz: “Together, these two INFORM solutions will deliver important benefits for up to our 2,700 employees worldwide at a critical time when, like all airlines, we are focusing on a steady recovery from the pandemic.”