Finnair teams up with Vision-Box to offer biometric boarding at LAX

The Portuguese travel technology company Vision-Box has announced a partnership with Finnair to roll out its biometric self-boarding solution at Los Angeles Airport.

The biometric system enables passengers to fly out of the country without the need to show their boarding passes or passports, as a face capture camera recognises each traveller biometrically, before allowing them to board the aircraft.

”Biometrics have great potential in enhancing both customer experience, speed and security”, said Sami Suokas, Ground Experience Manager, Finnair.

“Customer feedback was very positive, and we are looking forward to having more stations to utilize biometrics in the future – including our home hub Helsinki Airport, where we plan to start biometrics tests with the airport operator Finavia and Vision-Box.”

The biometric self-boarding solution has been running since 2017 in the scope of the US Biometric Exit trial program, following a partnership between Vision-Box, Los Angeles World Airports Authority (LAWA) and the U.S. Customs and Border Protection (CBP).

The passenger approaches a self-boarding eGate. A biometric-enabled camera ergonomically integrated in the eGate captures the passenger’s facial image. The image is securely sent to the CBP TVS (Traveller Verification Service), which conducts a matching process with the stored digital facial token, captured at the initial immigration process.

Within a few seconds, the system reconciles the passenger and the flight, recognises the passenger as eligible to enter and opens the eGate door.

“This comprehensive platform connects passengers and all other journey actors together, within a productive trusted identity ecosystem,” said Miguel Leitmann, Chief Executive Officer and Founder of Vision-Box.

“It relies on and is an enabler of unprecedented quality of biometric data and facial recognition matching performance. That’s what makes it so fast, accurate and secure at the same time. The result is a hassle-free experience for passengers at boarding – or possibly at any other check point.”

Airlines Lufthansa and British Airways have also been using the solution, as part of their stated missions to offer hassle-free passenger experiences.