Siemens and Dubai Airports team-up as they seek to optimise airport experience

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Dubai Airports has signed a memorandum of understanding (MoU) with Siemens Postal, Parcel & Airport Logistics (SPPAL) to explore the use of data analytics to improve airport optimisation and the passenger experience.

They plan to leverage data management and digitalisation to enhance cost and energy efficiency at Dubai International Airport and Dubai World Central Airport.

Along with analytics capabilities, the companies will employ Siemens’ cloud-based IoT MindSphere technology and infrastructure to enable secure real-time sharing of data across stakeholders at the airports.

Dubai Airports technology and infrastructure executive vice-president Michael Ibbitson said: “Our ongoing focus is to use data, analytics and technology to boost service, throughput and efficiency across the board simultaneously.

“Siemens has extensive expertise in this area and a long and successful track record working with Dubai Airports. We are excited about unleashing the potential of closer collaboration for the benefit of our customers and our bottom line.”

The collaboration will explore opportunities for pilot studies, research and development, intelligent passenger flow management, decreased maintenance costs, power supply efficiencies and predictive asset management.

SPPAL chief executive officer, Michael Reichle said by employing advanced data analytics and machine learning, a “great deal of added value can be derived from data”.

“The use of the latest data technology will optimise the flow at each touchpoint and enhance productivity and efficiencies for the benefit of Dubai Airports and its customers,” he added.

SPPAL intends to establish one MindSphere Application Center in Dubai and Abu Dhabi. The Dubai facility will focus on airports, logistics and cargo, the centre in Abu Dhabi will serve process industries to allow improved operational efficiency and decreased costs across the value chain.