Sydney Airport investing in experience for business travelers

Sydney Airport has announced that it is investing in the experience that it can offer for business passengers.

The airport noted: “As Sydney Airport continues to invest in a more efficient and enjoyable experience for our passengers, we have been recognised as the nation’s top airport for business travellers by Carlson Wagonlit Travel (CWT).

Sydney Airport was also ranked fourth overall in the world, ahead of Tokyo Narita and following Changi, Bangkok and Heathrow.

The CWT report assesses airports against a number of key criteria, including wi-fi availability, lounges, self-service check-in availability, travel time to the CBD by road and train, and the number of airlines flying to the airport.

Sydney Airport this year invested in the rollout of automated check-in and bag drop at T1 International, along with a major facial recognition processing trial and other improvements.

Meanwhile, our world-leading biometrics trial has been highly commended in the “Best Industry-led Partnership” category of the Committee for Sydney’s Smart City Awards.

The awards highlight projects that use innovation and technology to address key challenges faced by the broader community. We commenced our facial recognition processing trial earlier this year, which is testing key steps of the passenger journey.

Our ultimate vision is for our passengers to complete their entire journey through the airport – from couch to gate – without needing to take their passport out of their pocket or produce a boarding pass. Their face will be both.

The steps currently being tested include automated check-in, bag drop, lounge access and boarding.

Qantas is our launch partner for the trial and the airline’s passengers on select international flights have been participating, with consent actively sought from each participant. The trial is one of the most ambitious airport biometrics trials in the world.”