Tag: ACI World

Incheon Airport first to pass new ACI World customer-experience test

By Edward Robertson Incheon Airport has broken new ground having become the first airport to reach the new level of ACI World’s Airport Customer Experience Accreditation programme. The airport was already a level 3 accredited airport in 2020 when it agreed to take part in a pilot programme f...

Covid-19 “an existential crisis” for aviation, ACI World claims

By Edward Robertson The ongoing Covid-19 pandemic remains “an existential crisis for airports, airlines and their commercial partners”, the Airports Council International (ACI) World has warned. New analysis published in ACI’s Advisory Bulletin: The impact of Covid-19 on the airport busi...

Global aviation bodies call for greater community engagement to tackle aircraft noise

ACI World and CANSO have singled out community engagement as a key element of the ICAO Balanced Approach to Aircraft Noise. The global representative bodies of airports and air traffic control, respectively, said that a more practical, global approach was needed for noise management –  pa...

ACI World launches Smart Security programme to boost efficiency

Airports Council International (ACI), the global trade representing the world's airports, has announced the launch of its airport Smart Security programme. The programme is aimed at increasing the efficiency of passenger and cabin baggage screening at airports worldwide, in order to meet the gro...

ACI World launches new guidance on airport business continuity management

Airports Council International (ACI) World has launched a new guidance handbook on business continuity management to help airport operators maintain the flow of passengers and goods in the event of an emergency or other disruption. ACI’s Airport Business Continuity Management Handbook provides...

ACI World launches resilience and adaptation to Climate Change Survey

Airports Council International (ACI) World has launched an online initiative to assist the airport industry in sharing relevant information to help improve resilience and business continuity in the face of more frequent adverse weather events as a result of climate change. ACI World’s Resilien...

ACI reveals latest airports recognised for commitment to customer experience

Airports Council International (ACI) World has revealed the latest airports it has recognised for their commitment to customer satisfaction through its Airport Customer Experience Accreditation programme. The accreditation programme is part of ACI’s globally-established Airport Service Quality...

LA airports continuing efforts with greenhouse gas emission reduction

For the third year in a row, Los Angeles World Airports (LAWA) has been recognized as a leader in reducing carbon emissions as LAX also welcomes breaking ground on a major modernisation plan this week. This week, both Los Angeles International (LAX) and Van Nuys general aviation (VNY) airports we...

ACI: EU must focus on sustainability in aviation industry

Photo: An earlier graphic on carbon reduction at airports in the world, provided by ACI. EU Transport Ministers, EU institutions and stakeholders from the aviation sector are meeting in Vienna for a European Aviation Summit, organized by the EU Austrian Presidency. The event is the opportunity t...

ACI release policy to stress important of climate action by airports

Photo: A recent infographic provided by ACI demonstrating gains in climate action. Airports Council International (ACI) World has today published a policy brief to encourage airports to conduct risk assessments, consider various adaptation measures, and develop mitigation measures for the potential...

ACI: Climate action by airports is up by 25% in past year

At the Global Sustainable Aviation Summit in Geneva today, Airports Council International provided an update on the latest developments among the community of 246 airports currently in the global carbon management standard, Airport Carbon Accreditation. Angela Gittens, Director General, ACI World...

Sheremetyevo receives ACI award for service quality

Sheremetyevo International Airport (SVO) celebrated its fourth consecutive year as one of Europe's top airports for Airport Service Quality at the annual ceremony for the Airports Council International (ACI) Airport Service Quality awards in Halifax this past week. Among airports with a passenger...

ACI: Privatization has enabled developing infrastructure to meet traffic growth

Photo: Angela Gittens at ACI Europe's General Assembly earlier this year in Brussels. At the 2018 World Aviation Forum, in Fortaleza, Brazil, Airports Council International (ACI) World, today called on governments and regulators to facilitate appropriate private investment in airports since it has ...

ACI: Aviation stakeholders launch study on women leaders in industry

Photo: ACI World's Chairwoman, Angela Gittens earlier this year. Five stakeholder organizations in the aviation and aerospace industry will launch a global study - "Soaring Through the Glass Ceiling" - to identify and promote means by which the aviation and aerospace industry can more effectively r...

ACI World launches handbook to enhance understanding of airport accessibility

Source: UK CCA. In continuing the drive to advance the experience for all passengers at airports, Airports Council International (ACI) World today launched an updated edition of itsAirports & Persons with Disabilities Handbook. This guidance document is intended to help airports enhance the...

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