In the area of self-bag-drop, Denver International Airport (DEN) is becoming a real pioneer in the USA, according to the installation of a new baggage self-drop.
As part of the ongoing renovation of DEN, the redesigned airline ticket counters in the Great Hall will be equipped with the world’s largest installation of self-service equipment.
DEN and the company Great Hall Builders, which was founded for the purpose of the renovation, have selected the solution from self-service specialist Materna US.
Materna’s self-bag-drop solution gives the airport the highest level of flexibility and security in passenger handling, helping to handle the tremendous growth in passenger traffic.
The implementation of the Materna self-bag-drop systems is part of the $650 million Denver International Airport’s (DEN) Great Hall project that is now underway.
As part of the planned redevelopment of DEN’s Jeppesen Terminal, Materna has been commissioned to equip the world’s second largest airport by land area with extensive self-service equipment by 2020.
This will include 176 hybrid self-bag-drop units and 40 check-in kiosks. It will be the world’s largest self-bag-drop installation and the first major U.S. airport to fully embrace the many benefits of these services.
In North America, the topic of self-bag-drop is still being discovered. DEN is currently increasing its capacity significantly and investing in technology to help serve approximately 80 million passengers per year in future.
Originally, the airport was designed to handle 50 million passengers. The planned expansion also focuses on improving airport security and further improving the passenger journey and experience.
Materna’s self-bag-drop solution comprises a classic agent counter combined with a self-bag-drop unit and scanner portal positioned over the conveyor to scan baggage tags, as well as numerous other features. The scanner unit also ensures safe baggage handling processes by only accepting baggage of the correct size and weight.
The hybrid solution is easy to customize and integrate. It gives the airport and its passengers the highest level of flexibility in passenger handling, as it allows both self-service and personal service at the counter.
The kiosks are equipped with Materna’s well-proven common use (CUSS) platform that all airlines can use. Some major airlines are already undergoing integration.
The Materna self-bag-drop solution helps to create a more efficient and comfortable passenger experience and fits perfectly to the project needs of Denver airport.
